1. ASCII
2. Print Screen Function
3. Legacy Products
4. Misc Info
Embedded keypad on keyboard:
Activate the embedded keypad on the keyboard by pressing Num Lock on the keyboard
Hold down the Alt key
Enter the ASCII code using the embedded keypad
Release Alt
2. Print Screen function
For GTN, GTU, and GTS models press the Prt Scr key in the upper left corner.
3. Legacy Products
Q: How do you use the Print Screen function?
A) For model numbers beginning in KFK, press the Fn and Prt screen which is located on the F11 key.
Q) How do you use the Pause Break function?
A) Press the FnLock key on the lower left corner. Then you may use the Pause/Break function. Be sure to press FnLock again once you have completed your task, otherwise the right side of the keyboard will be in numeric mode, typing numbers instead of letters.
A) For model numbers beginning in KFK, press the Fn key on the upper right hand side (next to the F12 key) and pause break located on the F12 key.
4. Misc Info
Q) I have a musculoskeletal disorder. Will the Goldtouch products help?
A) Many factors may contribute to musculoskeletal disorders. It is important to pay close attention to proper work station set-up, monitor hand and wrist postures and comfort when using the products and take frequent rest breaks or rotate tasks to avoid over intensive use. It also is important to consider the effects of non-computer related activities, and individual factors that may be affecting one's health.
If you experience discomfort, pain or other symptoms like weakness, numbness, tingling or swelling, either while using your Goldtouch products, or at other times, do not ignore these signs. Don't assume or hope they will go away. Consult a qualified health professional. Many minor musculoskeletal disorders can be effectively treated at an early stage before they progress to more long-term injuries.
Q) What is Key Ovation's warranty?
A) Please see our RMA webpage for returns and Warranty details.
http://www.goldtouch.com/t-support_7_returns.aspx
Q) Is Key Ovation a public company?
A) No, Key Ovation is privately held company.
Q) Does Key Ovation ship internationally?
A) Yes, Key Ovation does ship to countries other than the USA. Shipping charges and delivery time for countries other than the US vary. Please contact Key Ovation for a quote for shipping the respective Goldtouch products to you. Please remember that you are responsible for all taxes/ duties and other customs requirements.
Q) How do I return my product to Key Ovation?
A) Please visit our returns page for details regarding our return policies.
http://www.goldtouch.com/t-support_7_returns.aspx
Q) Does the mouse platform come in a left-handed version?
A) No the mouse platform is designed for right-handed use only.
Q) What is the Goldtouch Mousing Platform made of?
A) The Goldtouch Mousing Platform is made of dual textured stress-dispersing gel, with a Lycra cover providing excellent track ability.
Q) What are the sizes of the Goldtouch Mousing Platform?
A) The Mousing Platform is approximately 8.5 inches wide by 10 inches long and 1 inch deep.
Q) What is the Goldtouch Palm Supports made from?
A) The Goldtouch Palm Supports is made of dual textured stress-dispersing gel, with a Lycra covering.
Q) Why are their two Palm Supports?
A) Two Palm Supports allows you to move the wrists as you adjust the Goldtouch Adjustable keyboard. Hence as the height or splay angle of the keyboard changes, you may adjust the position of the wrist rests in order to maintain a comfortable position.
Q) What are the sizes of the Goldtouch Palm Supports?
A) Each wrist rest is around 7 inches long, 3 inches wide, _ of an inch high. (Remember that there are two of them)
Q) Should I rest my wrists on the Palm Supports while typing?
A) No. The Palm Supports are designed for use in between typing. They are designed for use while resting not while typing.