If you aren’t sure your device is equipped with Bluetooth technology, you may check your computer or device for Bluetooth capability in the Wireless and Network or Devices sections of your specific system. This will vary depending on the type of device you have, and the operating system. Please see your system documentation for specific instruc- tions for checking Bluetooth capability.
If your computer has integrated Bluetooth and it is turned on —–when you go to your Task Bar you should see the Bluetooth Devices icon, which looks like this: . If you don’t see this icon on the task bar, then your radio receiver is likely turned off or your computer does not have integrated Bluetooth capability. Many laptop computers have an On/Off switch to turn your wireless support on, please ensure the switch is in the On position. There is usually a slider switch on the front or side of the laptop.
If you do not have native Bluetooth support, you may purchase our Optional Goldtouch Bluetooth USB Dongle available on our website or through our Reseller Channel. DO not use this Optional Bluetooth Dongle if your computer or device already has native Bluetooth support as it will interfere with your system’s native receiver. A system will only support one Bluetooth Receiver. Bluetooth technology supports the connection of many Bluetooth devices, one-to-many, which is different than the older 2.5Ghz wireless technology which required a dongle for each wireless device.
Please ensure that your computer or device has the latest Bluetooth Receiver drivers which should be available from your device Manufacturer’s website.