Please note that the Optional Goldtouch Dongle should only be used on systems that do not have native Bluetooth Support. Do not use the optional dongle if your machine already has Bluetooth support. A computer can only support one Bluetooth Receiver, as Bluetooth establishes a one-to-many relationship with multiple devices rather than one-to-one relationship that is typical with a 2.4Ghz wireless dongle.
Before you go to the pairing process, please validate that your computer has, or does not have, Bluetooth support. If your computer already has integrated Bluetooth and it is turned on — when you go to your Task Bar you see the Bluetooth Devices icon which looks like this:
If you don’t see this icon on the Task Bar then check within Control Panel under Device Manager. You will see an “OEM Bluetooth Radio” i.e Intel, Broadcom, etc. and Microsoft Bluetooth Enumerator. (When your system has a Bluetooth Dongle connected, you will see Generic Bluetooth Driver and Microsoft Bluetooth Enumerator.
Please check your computer manufacturer details if you are not sure whether your computer has Bluetooth Support.