Support Center

At Goldtouch, we’re committed to providing top-notch customer service for our ergonomic keyboards, mice, and computer accessories. We pride ourselves on quality and stand behind the products that we make. If you’re having a problem, please don’t hesitate to reach out to us. We’re here to help.


Quick, on-demand answers to your most frequently asked questions. Browse for your product by name or model number to get solutions for your problem.

Get Started

Need help getting your new Goldtouch products setup? Look no further than our in depth getting started guides. We also offer an array of setup videos on our video library.

User Guides

Did you misplace (or throw away) that user guide that came with your new Goldtouch product? Download a copy here.

Support Videos

Need some guidance on how to pair your Bluetooth keyboard, or tips on how to adjust your Goldtouch keyboard to your ideal comfort typing position. Watch our Goldtouch support videos for answers to all of these questions and more.

Return Policy

Goldtouch maintains a one-year manufacturers warranty on all of its products, as well as a 30-day return policy from the original date of purchase. Detailed return policy information and RMA authorization forms can be found and filled out here.

Submit a Ticket

Not finding an answer to your question, or just want to go straight to the experts? Please submit your support ticket here. All support questions are answered by email within 1 business day.