Web Order RMA Request Form

Request an RMA number to return your Goldtouch products

Items purchased directly from www.goldtouch.com may be returned for a full refund within 30 days of the purchase date and can be exchanged if defective for one year from the purchase date. The one year warranty does not cover abuse or normal wear and tear.

Name*
First Last
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone*
Email*
Order Information
Returning For:*
- Replacement
- Credit
Web Order or Invoice Number*
Product Information
Product Type*
Part Number*
Serial Number*
Quantity*
Reason for Return*
Other Reason for Return:
Do you have another item to return?
- Yes
- No
Product 2 - Product Information
Product 2 - Product Type*
Product 2 - Part Number*
Product 2 - Serial Number*
Product 2 - Quantity*
Product 2 - Reason for Return*
Other Reason for Return:
Was this item purchased under a different Web Order number?*
Additional Web Order / Invoice Number*
Do you have a 3rd item to return?
- Yes
- No
Product 3 - Product Information
Product 3 - Product Type*
Product 3 - Part Number*
Product 3 - Serial Number*
Product 3 - Quantity*
Product 3 - Reason for Return*
Product 3 - Other Reason for Return:
Shipping Options
How would you like to return or replace your items?*
- I will send my products to your warehouse for final RMA approval, testing and replacement.
- I wish to have a new product cross-shipped immediately and will provide a credit card number. By selecting this option, I understand that a hold payment for the cost of my new replacement product will be placed on my credit card, and will be released once my defective product has been received by Goldtouch/Key Ovation.
Please digitally sign this form to Authorize the hold payment for your cross-shipment.*
Email
This field is for validation purposes and should be left unchanged.

Web Order RMA Request Form

Order Information

Product Information

Product 2 - Product Information

Product 3 - Product Information

Shipping Options

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