The Goldtouch ergonomic keyboard supports Windows PC as well as various flavors of LINUX and UNIX without requiring 3rd party drivers: Windows 2000 Windows XP Windows Vista Windows 7 Windows 8 Windows 10
If you users are experiencing unusual behavior with the keyboard portion of the GTS-0077, it is usually due to 1 of 3 reasons below: 1) The user did not plug the keyboard in prior to turning the computer on. A system Administrator, or equivalent, has not logged into the machine to update the hardware device […]
The Goldtouch Adjustable Keyboard, being a based on a standard keyboard layout using standard device drivers, works under the following Operating Systems: Windows XP SP3 Windows Vista Windows 7 Windows 8 Windows Server 2003 and 2008 The embedded smart card reader may require separate drivers from Microsoft, or from the manufacturer of the reader chipset […]
We have seen scenarios when the user needs to disable Numlock either at Pre-Boot or within the Windows O/S. At Pre-boot, Numlock is controlled by the system BIOS. Most computer manufactures allow for the Numlock feature to be Enabled/Disabled from within the system BIOS. This disables the Numlock at the most basic hardware level, prior […]
Some Power management Settings in the Computer System BIOS and in combination with Windows Power Management Settings can cause the USB ports to provide limited or insufficient power needed to operate USB devices. The system BIOS must be configured for S1 suspend mode. The wake key does not work when the BIOS is configured for […]
If the key is not producing any characters or the wrong character, the Keyboard may be defective. Please test the keyboard on another computer system and if it is still experiencing the same results, Please email Support for further assistance.
No, if the keyboard is properly adjusted, no bounce should be experienced when typing. It is necessary to set the keyboard up to be stable on its four feet to stop any wobble. Pull the locking bar mechanism out. With the right hand lifting the back of the keyboard from underneath, place the left thumb […]
The Goldtouch Adjustable Keyboard is not designed to be split into separate pieces. You should adjust the keyboard vertically and horizontally to fit your particular body type. Separating the Goldtouch keyboard into two pieces voids the product warranty.
Everyone is different and will require different typing positions to suit them and their workstation. For a complete video demonstration of adjustability see our videos page and watch “The New Simple, Part 2: Setting up your Goldtouch keyboard” or any of “The New Simple” videos found under General Info. Splay & Ulnar Deviation Adjustment: There […]
The serial number is located on the underside of the keyboard. There may be more than one label, so identify the serial number to the right of “S/N” or as a 10-digit code beneath a bar code. For example “8HDY364724”.