The Goldtouch Go! Travel Keyboard, based on a standard keyboard layout using standard device drivers, works under the following Operating Systems: Windows XP Windows Vista Windows 7 Windows 8 Windows 10 Windows Server 2003 and 2008 Mac OS X 10.4 and later
This is commonly an issue with the motherboard. The motherboard needs to be reset, and will only reset if the computer is completely disconnected from its power source. To resolve the problem follow these simple steps: Desktop Computer: Shut down Windows Unplug the computer completely from the power source for 1 minute. Plug in and […]
Make sure the keyboard is connected directly to the computer systems PS/2 or USB port depending on which Keyboard model is being used. We have seen some issues with using a PS/2 to USB adaptor. Please use a PS/2 to USB Converter as it not only changes the Plug type to fit the computer system, […]
We have seen scenarios when the user needs to disable Numlock either at Pre-Boot or within the Windows O/S. At Pre-boot, Numlock is controlled by the system BIOS. Most computer manufactures allow for the Numlock feature to be Enabled/Disabled from within the system BIOS. This disables the Numlock at the most basic hardware level, prior […]
Some Power management Settings in the Computer System BIOS and in combination with Windows Power Management Settings can cause the USB ports to provide limited or insufficient power needed to operate USB devices. The system BIOS must be configured for S1 suspend mode. The wake key does not work when the BIOS is configured for […]
If the key is not producing any characters or the wrong character, the Keyboard may be defective. Please test the keyboard on another computer system and if it is still experiencing the same results, Please email Support for further assistance.
No, if the keyboard is properly adjusted, no bounce should be experienced when typing. It is necessary to set the keyboard up to be stable on its four feet to stop any wobble. Pull the locking bar mechanism out. With the right hand lifting the back of the keyboard from underneath, place the left thumb […]
The Goldtouch Adjustable Keyboard is not designed to be split into separate pieces. You should adjust the keyboard vertically and horizontally to fit your particular body type. Separating the Goldtouch keyboard into two pieces voids the product warranty.
Everyone is different and will require different typing positions to suit them and their workstation. For a complete video demonstration of adjustability see our videos page and watch “The New Simple, Part 2: Setting up your Goldtouch keyboard” or any of “The New Simple” videos found under General Info. Splay & Ulnar Deviation Adjustment: There […]
The serial number is located on the underside of the keyboard. There may be more than one label, so identify the serial number to the right of “S/N” or as a 10-digit code beneath a bar code. For example “8HDY364724”.